relating to the phone system
I posted on this back in October, but it likely got buried in the feed or maybe people just didn’t see it the first time around. But apparently, some of you are still running into the problem of losing WiFi connection after updating your WSU password. I’ve reposted the solution below. The problem many people […]
I’ve listed the most commonly used help links grouped by topic. Zoom How to check for updates How to request a Zoom webinar or large meeting second to the last item on the page Teams ITS Teams Information page Teams Quick Start Guide Phones CAHNRS IT Phones Request/Change form they will route through ITS phones […]
Some of you with newer Android smartphones (eg. Google pixel 4) may have run into an issue with connecting to the WSU Wireless where it makes you connect using Guest. You may need to go in and manually set up with the following settings: EAP method: PEAP Phase 2 authentication: MSCHAPV2 Identity [your WSU Username] […]
Not a lot of news but a few updates this week: Okta project: (copied from the campus e-newsletter) Information Technology Services continues to encourage the WSU community to activate their Okta accounts before the final shift to the new cloud authentication solution on May 13. From that date, applications such as myWSU, Blackboard, Notices, and more will […]
This is the last IT News & Updates blast of the year. I want to update you on the status of our internet connections, the server room clean-up/remodel, and the old TFREC server termination. INTERNET AND CONNECTIVITY They’ve completed the planned internet reconfigurations. There are a few lingering issues affecting some individuals. Most of these […]
PHONES…Phones…phones… This week has been all about the phones. We had a visit from Nick Pappin and John D’Aleo, both CAHNRS IT. John was here about 10 years ago when our current phone system was set up, so his background knowledge is quite valuable. They had a few phones to demonstrate how the new system will […]
Not a lot has happened this week except for the items noted below. Center IT News Large Conf. Room Polycom – Everything appears to be working correctly now. We still don’t have the podium completely set up yet. Hopefully, Nick can do that when he’s here for the phone trip. Fall Classes – students will need […]
Lots of stuff happening…. As some of you may have noticed, the IT guys from CAHNRS (Nick & Michael) were here this week working on a variety of projects. Most of what they did advanced us to the next phase, getting us that much closer to having the same services as Pullman. Here’s a quick […]
This will be the last IT News & Updates blog post until June. I will be out on leave until then. Here’s what to do about IT/AMS issues during that time: WIFI issues in the back hallway – The most common cause of dropped wifi signal in the back hallway is the device itself. Sometimes it […]
Since I won’t be at tomorrow’s the monthly faculty meeting, I thought I’d dedicate my IT Blog to the related agenda items. Internet connection upgrade: As mentioned in the past, we began upgrading our system back in December when Nick Pappin, CAHNRS IT, came and installed new equipment designed to handle all of incoming and outgoing […]