I’ve listed the most commonly used help links grouped by topic. Zoom How to check for updates How to request a Zoom webinar or large meeting second to the last item on the page Teams ITS Teams Information page Teams Quick Start Guide Phones CAHNRS IT Phones Request/Change form they will route through ITS phones […]
Zoom has released Zoom 5 and it comes with support for AES 256-bit GCM encryption. TO find out more about what that’s all about, read the blog here: https://blog.zoom.us/wordpress/2020/04/27/its-here-5-things-to-know-about-zoom-5-0/. What this means to you is that by the end of the month (May) you and all of your attendees must be using this version (or newer) […]
UPDATED Since pretty much everything has gone to Zoom, I thought I’d share a great resource for setting up and running a Zoom meeting. Although the page I’m suggesting is aimed at setting up a student defense session, the tips are applicable to many situations. Heres the link: https://saunderslab.chebe.wsu.edu/using-zoom-for-ph-d-defenses/. There have been reports of people […]
It’s been a busy week for WSU IT. They’ve been working on a variety of items – many that directly affected us. These included the new WSU Zoom rollout, updates for Zoom Apps and plugins, myWSU maintenance, and long distance issues. In addition to these, there have also been several reports of spam/phishing voicemail and […]
Upon returning from vacation, I found that lots happened in the world of IT. here’s what I’m covering in this installment of the IT News & Updates: First, there’s news on Zoom training and replacement of the old Polycom software. Next, is a solution to the international visitor internet connectivity problem. I end this with […]