I posted on this back in October, but it likely got buried in the feed or maybe people just didn’t see it the first time around. But apparently, some of you are still running into the problem of losing WiFi connection after updating your WSU password. I’ve reposted the solution below.
The problem many people here have when they have to update their WSU password is loss of connection with the WSU Wireless network. If you have an iPhone, it usually just tells you to retype your password. At worst, you just tell it to forget WSU Wireless, wait few seconds then reselect it as a connection option – which will them have you type in your credentials.
But if you have certain Android phones, the fix is a bit more complicated. If you are getting a request to enter a domain, you probably are in the right setting. The first thing you need to do is delete the wireless profile for WSU Wireless and set it up again from scratch. Then, you will need to follow these instructions for attempting to connect again to WSU Wireless:
EAP Method: PEAP
Phase 2 Authentication: MSCHAPV2
Identity: [Your WSU Username/NetID]
Anonymous Identity: [leave blank]
Password: [Your WSU Password]
If you still can’t connect, you may need to also make the following configuration if it is an available option:
CA Certificate: Do Not Validate
If it does ask for a domain, either leave it blank or enter ad. Previous versions of the Android OS may have asked for the Certificate rather than Domain.
For full instructions, you can view the knowledgebase article here.
Update
Due to an update to the Android operating system during Dec 2020, you may now need to enter the following to get connected:
CA Certificate: Use system certificates or if an option select Don’t Validate
Domain: wsu.edu or possibly: ad.wsu.edu or use radius.wsu.edu
Identity: You may need to enter your full email address, not just the NID as before