IT News & Updates 5/3/19

Not a lot of news but a few updates this week:

  • Okta project: (copied from the campus e-newsletter) Information Technology Services continues to encourage the WSU community to activate their Okta accounts before the final shift to the new cloud authentication solution on May 13. From that date, applications such as myWSU, Blackboard, Notices, and more will reside behind the security Okta provides.
    The May 13 migration affects several major systems within WSU, however, it also leaves many business applications untouched. Users will experience no change to their computer log in procedure, and access to email and many other processes remains unchanged at this time.
    Reminders are going out twice weekly at this point, however, the website is accessible for account set up anytime; no email invitation is required. Approximately 12,000 students, faculty, staff, and parents who utilize third-party access, have completed the easy account activation process. ITS hopes to migrate thousands more in the coming weeks.
    The process to create an Okta account takes less than two minutes. Users log into activate.wsu.edu, enter a new password and confirm password recovery information including security questions and contact phone and email. One additional benefit of Okta managing WSU’s authentication process, password recovery will be a convenient, self‑service process.
    Visit the ITS website to learn more about the Okta project, including an updated listing of all applications currently scheduled to use Okta security.
    For assistance with any Okta account set up questions, please email crimsonservicedesk@wsu.edu.
  • TFREC Center website (public view): In the coming weeks, we will be adding more content to the Center’s website. One thing we hope to add is a People page that is more than a phone directory. If you or the people you supervise have a webpage (or site) that you would like linked to their name, please let us know. We could also link to the basic staff directory page offered by CAHNRS/Extension (http://cahnrsdirectory.cahnrs.wsu.edu/default.aspx). If you haven’t checked your listing lately (or ever) you might want to check an see if the information is up to date. Although most information is supplied by HR, you can customize a few items, such as a link to your personal home page. We could also just link to your email. Let us know what you prefer.
  • Phones: Now that the bulk of the phone transition-related issues have been dealt with we will be moving to a more self-service approach to making changes to phone needs and troubleshooting. This includes partial and complete phone reprogramming as well as purchases of new phones. Instead of me submitting requests to campus, you will be submitting the requests yourself. This will make tracking requests more transparent to you. But don’t panic. I will be here to help you through the process. Next week I will send out instructions on how to submit the change requests.