Not getting or can’t find certain emails? Maybe you are getting them, but Outlook is ‘hiding’ them from you. I’ve found the most likely hiding place for email is in the “Other” inbox. The default setting for Outlook uses “focused” mode. This puts items from places like mailing lists in a separate “Other” inbox to […]
For those of you with questions about MFT, how to set up OKTA, or using Outlook for email, here is the general support page with multiple help resource links: https://its.wsu.edu/its-multi-factor-authentication/
With the coming changes to how the WSU email exchange server will handle authentication, many of you have to change to or upgrade Outlook. Outlook is part of the WSU Office365 license package and is available to all faculty, staff, and students free (download from office365.wsu.edu or from your device’s App store). However, the newest […]
A few months ago WSU started sending out notices about security changes to our email going into effect August 4. Like many of our critical online tools, they are beefing up the security and running our email through the OKTA/MFA authentification. This is supposed to deter all those email hackers from gaining access to our […]
As a result of “backend” changes to prepare for the switcher-over to using MFA with Office 365 Outlook mail, many people are experiencing problems with Outlook. In some cases, users are having to log in to their accounts several times during a session. Others have the application freeze when accessing or downloading attachments requiring them […]
Update: The Office 365 preparatory maintenance changes originally scheduled for Monday, May 11 (as described in the email that ITS sent out on April 27) has been rescheduled for Thursday, May 14. This is likely due to the issues they ran into with Outlook (read more on the Outlook issues). Central IT has informed us […]
Today’s IT news blast covers a lot of stuff: Ricoh printer: The most obvious thing going on with TFREC IT is the new Ricoh printer and getting connected. I hope all of you who want to use that printer are now connected. If you are still having issues, please review this page for instructions: http://tfrec.cahnrs.wsu.edu/admin/computer-resources/#printers. […]
I’ve got two items related to Okta: The majority of WSU students and personnel have activated their Okta accounts. At this point, the only ones that have not are people that were gone for an extended period of time and are just now returning. This includes students that are just now returning or any employees […]
WSU ITS was busy while I was on vacation (no I don’t feel guilty!). So today’s blog article covers the two biggest items of note: changes to ProofPoint and ITS Service Center Launch. But first, a word about phishing looking emails. Phishy emails WSU IT Security would really like it if no WSU emails contained live links. […]
It’s been a busy week for WSU IT. They’ve been working on a variety of items – many that directly affected us. These included the new WSU Zoom rollout, updates for Zoom Apps and plugins, myWSU maintenance, and long distance issues. In addition to these, there have also been several reports of spam/phishing voicemail and […]