MFA

MFA Support page

For those of you with questions about MFT, how to set up OKTA, or using Outlook for email, here is the general support page with multiple help resource links: https://its.wsu.edu/its-multi-factor-authentication/  

Outlook mail issues

As a result of “backend” changes to prepare for the switcher-over to using MFA with Office 365 Outlook mail, many people are experiencing problems with Outlook. In some cases, users are having to log in to their accounts several times during a session. Others have the application freeze when accessing or downloading attachments requiring them […]

MFA-Office365 mail changes

Update: The Office 365 preparatory maintenance changes originally scheduled for Monday, May 11 (as described in the email that ITS sent out on April 27) has been rescheduled for Thursday, May 14. This is likely due to the issues they ran into with Outlook (read more on the Outlook issues). Central IT has informed us […]