OKTA

For those of you with questions about MFT, how to set up OKTA, or using Outlook for email, here is the general support page with multiple help resource links: https://its.wsu.edu/its-multi-factor-authentication/  

With the coming changes to how the WSU email exchange server will handle authentication, many of you have to change to or upgrade Outlook. Outlook is part of the WSU Office365 license package and is available to all faculty, staff, and students free (download from office365.wsu.edu or from your device’s App store). However, the newest […]

A few months ago WSU started sending out notices about security changes to our email going into effect August 4. Like many of our critical online tools, they are beefing up the security and running our email through the OKTA/MFA authentification. This is supposed to deter all those email hackers from gaining access to our […]

Update: The Office 365 preparatory maintenance changes originally scheduled for Monday, May 11 (as described in the email that ITS sent out on April 27) has been rescheduled for Thursday, May 14. This is likely due to the issues they ran into with Outlook (read more on the Outlook issues). Central IT has informed us […]

It’s been a while since I’ve sent out a general update on TFREC IT. The good news is that there haven’t been any major issues. But there are a few things to mention. TFREC public website – If you haven’t visited our Center’s website recently, you should check it out. I have started posting special […]

I’ve got two items related to Okta: The majority of WSU students and personnel have activated their Okta accounts. At this point, the only ones that have not are people that were gone for an extended period of time and are just now returning. This includes students that are just now returning or any employees […]

It’s been a busy week for WSU IT. They’ve been working on a variety of items – many that directly affected us. These included the new WSU Zoom rollout, updates for Zoom Apps and plugins, myWSU maintenance, and long distance issues. In addition to these, there have also been several reports of spam/phishing voicemail and […]

Luckily, this has been a slow week for IT incidents. The only ‘hiccup’ I’m aware of was the failure of a power backup for the Kiosk and Room Scheduler servers on Monday. Jerry was able to get them switched over to another backup and I got everything restarted and running smoothly. Okta project: the Okta […]

This week we had a visit from the CAHNRS IT team. Their primary mission was to install wireless access points (APs) throughout Overley and couple additional locations on our campus. They also decommissioned the old file share server, helped on a couple of support ticket items, and demonstrated how to connect to a Zoom meeting […]

What is Okta? Okta is an identity management software company. Their identity security package that WSU is now migrating to adds multiple levels of personal security that the previous authentication system lacked. How is this being rolled out to the WSU community? WSU has just started the migration process. It started on March 4th and […]