Last Friday (3/2) afternoon the Entomology building experienced a lengthy period of power fluctuations – lights flickering, power backups (UPS*) triggered, and heating system disrupted. The cause may be due to a failing power backup supply unit on the network hub located on the second floor. When the unit was unplugged the fluctuation eventually stopped. […]
(reposted from sysmgrs email list) What is the issue? The Enterprise Systems team has been working with Oracle to identify and resolve the access issues our end users have been experiencing within myWSU. We have had multiple security patches installed over the past few weeks and those patches have introduced access issues or changed the behavior […]
The week started off a bit rough with a very short power outage Monday morning. For many, it was bearly noticeable, but it had some repercussions. The worst effects were that the AMS systems had to be reset along some of the wireless routers. But I think everything went smoothly after that. Here’s what else occurred […]
First, I’d like to say Congratulations and Farewell to Kelsey as she leaves us for new adventures at WSU Spokane. Amongst her many duties here at the Center, she took on managing the room scheduling and AMS troubleshooting. I’m sure everyone will miss her, especially the first time someone has to deal with a dropped […]
This morning CAHNRS IT sent out an alert regarding the “Survey from WSU President” email. This is the email I talked about on my Thursday” IT News & Updates” blog. but in just a couple of days, the responsible party has become smarter by dressing up the email to make it look even more “real”. […]
There were two big items for this week’s blog: malicious email from Pres. Schulz and lose of the Lyris email list system. On Wednesday I was contacted by a couple of people here who had received a suspicious email from Pres. Schulz’s office about taking a survey. The subject was “ACTION REQUIRED – Essential WSU Employee […]
Happy New Year! I hope everyone had an enjoyable holiday season. After being away since the Center’s Holiday Party, I have a pile of stuff to get caught up on. Part of that is reading through all the emails regarding the IT updates that occurred while I was away. Campus IT was very busy trying to […]
Fortunately, there are no new issues to report. Some phishing emails are still coming from infected WSU email accounts. But the numbers seem to be dropping. There was one that came through this morning that had a new twist. It stated that “IP Security upgrades discovered an irregular Login attempt” and it even gave an […]
It’s been a fairly uneventful week for IT issues. The two biggest issues have been phishing & scams and slow internet. As a reminder for the phishing & scams, don’t click on links inside questionable emails. Review the Phishing Gallery if you still are not sure what a questionable email looks like. Also, if you visit […]
No major issues this week. Though I’ve got to say that ‘slow’ seems to be the new normal for our internet speed. They have not reported any specific issues, so I don’t know why this is the case. I have requested a status update. Besides the speed issue, phishing scams are still a problem. Here’s […]