IT News

Proofpoint

What is Proofpoint and why did I get this strange email? WSU IT security subscribes to a hosted inbound email virus and spam filtering service called Proofpoint. Proofpoint maintains all the software and hardware; all email security policies and filtering are managed by WSU. How does Proofpoint work? If Proofpoint detects that one of your inbound […]

IT News & Updates 10/13/17

For the most part, this has been a good week for our connectivity. There were no interruptions to our internet and no drops to classes. There are still some issues with bridging and last minute call-in number changes, but these are out of our control. In addition to the 480- and 780- prefixes, they now have 771- […]

Phone Service Update

As many of you are aware we lost our 5-digit dialing function after they upgraded our firewall. Although they haven’t made it clear why that happened, regaining the function with our current phone system is unlikely. That said, Campus is working on a new solution. It involves upgrading the equipment that processes the voice-internet-network (VIN) […]

Phishing Examples

We all get tons of email each day and often don’t have a lot of time to sort through and read everything thoroughly. It seems like it’s those times when you have the least amount of time or have other things on your mind that you receive phishing emails. Most phishing emails are designed to instill […]

IT Review 10/6/17

The good news is that we have no new problems – at least reported to me.  And, Nick was able to remotely fix the issue with the front cameras in the large conference room. Our students can now be seen at other sites. Video conferencing & internet – We still have the ongoing issue with […]

Outlook email spam/junk filtering

Do you get a lot of spam and junk mail in your inbox? There are ways to “harden” your Outlook inbox to help block unwanted email. By default, Outlook does not have email filtering enabled. Assuming you are using Outlook 2016, Follow these steps: (To view how to change settings when using Office 365 mail […]

IT News & Updates – Inaugural issue

(reposted from email) I’ve been requested to send out weekly emails to update you on the status of various Center communications and network functions. This will likely go out each Thursday. I will also send out off-schedule announcements as needed to address any critical issues. Today’s review is a bit long, but I wanted to […]