IT News

Phishing is still a thing to worry about

Even with all the security measures thrust upon us, hackers still find ways to get to you. All it takes is one person to give their information to the wrong person to start off a landslide of malicious emails, picking up more accounts as it scrapes through the WSU email system. Here’s an example of a […]

Zoom 5 and Security Improvements

Zoom has released Zoom 5 and it comes with support for AES 256-bit GCM encryption. TO find out more about what that’s all about, read the blog here:  https://blog.zoom.us/wordpress/2020/04/27/its-here-5-things-to-know-about-zoom-5-0/. What this means to you is that by the end of the month (May) you and all of your attendees must be using this version (or newer) […]

Outlook mail issues

As a result of “backend” changes to prepare for the switcher-over to using MFA with Office 365 Outlook mail, many people are experiencing problems with Outlook. In some cases, users are having to log in to their accounts several times during a session. Others have the application freeze when accessing or downloading attachments requiring them […]

MFA-Office365 mail changes

Update: The Office 365 preparatory maintenance changes originally scheduled for Monday, May 11 (as described in the email that ITS sent out on April 27) has been rescheduled for Thursday, May 14. This is likely due to the issues they ran into with Outlook (read more on the Outlook issues). Central IT has informed us […]

Tips for Zoom Meetings – Preventing “Zoombombing”

UPDATED  Since pretty much everything has gone to Zoom, I thought I’d share a great resource for setting up and running a Zoom meeting. Although the page I’m suggesting is aimed at setting up a student defense session, the tips are applicable to many situations. Heres the link:  https://saunderslab.chebe.wsu.edu/using-zoom-for-ph-d-defenses/. There have been reports of people […]

Remote Access

Many of you have asked about remoting into your computers so you can work at home. To be able to do this, you need to have Admin user privileges on the computer you will be accessing. If you have that, then here are the next steps. You will need to prepare the computer for access. […]

IT News & Updates 2-5-2020

It’s been a while since I’ve sent out a general update on TFREC IT. The good news is that there haven’t been any major issues. But there are a few things to mention. TFREC public website – If you haven’t visited our Center’s website recently, you should check it out. I have started posting special […]

New Okta and Accounts page added

A new page has bee added to the Admin website called OKTA and Accounts. This should help answer some of your questions about the Okta authentication service and how to set up new accounts. This page also has links to WSU online resources that go into more depth on a variety of Okta, MFA, passwords, […]

Microsoft Teams replacing Skype for Business

WSU is sending out an announcement Tuesday morning about Microsoft Teams replacing Skype for Business (SfB). Most of you have not used Skype for Business and those that did found it to be problematic. Microsoft Teams is intended to “bring together a collaborative workspace, file management, project and task tools, persistent chat (IM), and a […]